Frequently Asked Questions
General
Commissions
Sub-Affiliate - Webmaster referral program
Payments
Stats, Tracking, and Technical
Other Popular Questions?
GENERAL:
What is the FocalClick.com affiliate program?
The Focal Click Affiliate Program has been in business since 1997 is aimed at website owners and webmasters who want to promote any of the participating FocalClick.com online casinos on their website(s). The Webmaster will earn a fee each time a new customer is directed from their site and plays at any of the FocalClick.com brands for real money. The FocalClick.com affiliate program is free and easy to join and is monitored 24 hours a day.
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How do I join the FocalClick.com Affiliate Program?
First, click the ‘Join Now’ link at the top of the page and agree to our ‘operating agreement’ terms, to register an account. Next, create a username between 5-15 characters (alphanumeric) and add your personal details. You can now display our ads on your website and refer customers to the participating FocalClick.com affiliate program properties.
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What brands does the FocalClick.com affiliate program represent?
The current brands are:
Omni Casino® - www.omnicasino.com
Fly Casino - www.flycasino.com
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Do you accept U.S. affiliates?
Absolutely!
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Do you accept U.S. Players?
No
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What currencies do the Casinos support?
AUD, CAD, EUR, GBP, USD, JPY, ZAR
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What gaming verticals to you have?
Omni and Fly are both dedicated to Casino gaming with slots and table games provided by Playtech.
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Do you have Mobile and Live Dealer?
Yes!
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What gaming client languages do you support?
Omni Casino supports gaming in: English, Spanish, Portuguese, German, Chinese, Japanese, Russian, French and Italian.
Fly Casino supports gaming in: English
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What website languages do you support?
Omni Casino supports gaming in: English, German and Japanese
http://www.omnicasino.com
http://www.omnicasino.com/de/
http://www.omnicasino.com/jp/
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What countries does your websites geo target?
FocalClick can/will support any country you would like. Ask us for anything custom.
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Commissions:
How much can I earn?
The FocalClick.com affiliate program pays you 25% up to 40% of the casino net gaming generated by each referred customer to any of the participating Focal Click brands. The column labeled ‘Net Gaming Final” under your traffic stats represents your affiliate earnings.
Casino net gaming is defined within our FocalClick Operating Agreement
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Where do I view my earnings in the backend affiliate system?
Login to your account, click on ‘Statistics” to view detailed earnings or, click on “finance” to review total earrings. If you have any earnings from sub affiliates, this will be listed under “statistics” as well.
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Do you offer a CPA payment plan?
Yes, we have CPA (Cost Per Acquisition) commission structure available upon request. You will receive a guaranteed fee for every new depositing player that you bring to our brands.
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Does FocalClick.com carry over negative balances, if a player wins at the casino during the month?
No. We have a no negative carry over policy.
See agreement for details concerning High Roller exception.
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Do you offer hybrid plan?
Answer “Yes, we have a Hybrid commission structure available upon request. You will receive a guaranteed fee for every new depositing player that you bring to our brands, plus a revenue percentage for the lifetime of the player.
Sub Affiliates – Webmaster Referral Program:
Does FocalClick.com have a Sub-Affiliate program? How much can I earn for referring my friends to FocalClick.com?
Yes. Our sub-affiliate program pays 5% on referrals.
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Will I be able to view my earnings from the affiliates I refer?
Yes. The figures are listed under ‘Statistics” in your account.
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Payments:
Where can I add my correct payment method in your affiliate backend?
Navigate to ‘Finance” and scroll to the bottom of the page. You can enter a new payment method under ‘Create New Payment Account.’
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How can I be paid as an affiliate?
Neteller: ($50 minimum required before payment is made)
Moneybookers: ($50 minimum required before payment is made)
Bank Wire:($300 minimum required before payment is made).
Player Account
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What are the payment options for US affiliates?
Bank Wire: $300 minimum for payment. You will need to include all bank wire information, as well as the name on the account and address.
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What is the process for receiving payments?
At the beginning of the month, we will run and close the prior gaming month and earnings. Once we approve earnings, the amount owed will be displayed in the “Finance” section.
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How long will it take to receive payment after processing?
It will depend on your payment method. Neteller, Skrill (Moneybookers) are within a few days. However, wire transfers are bulk processed twice per month. Around the 12th and 24th. We do not issue bank drafts or checks.
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Where can I view a history of my payments?
Click on “Finance”. This section displays the payments that have already been completed and earnings that have been approved.
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Stats, Tracking, and Technical:
How do I update my personal data and payment information?
Simply log into your account and click on “Account Details” You will be able to update all relevant personal details.
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How do I check my Stats?
Simply log into your account and click on “Statistics” then run ‘Traffic Stats’ to check your traffic stats, or Monthly Earnings to see an overview of your earnings for a given month.
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How do I view the players tracked to my account?
Click on “Statistics” then run ‘Traffic Stats’ and ‘Report by:’ ‘Player’. You will see a list of player ID’s of the players you have referred.
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Some of my stats show a negative for a player, why is that?
If a player wins at the casino, it will show as a negative number.
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Are your stats in real time?
Generally our stats are updated every 5 minutes.
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Where do I find banners to promote your brands?
After logging into your Affiliate click on “Marketing Tools”. Click on the property you wish to promote.
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How do I add a banner to my site?
In the “Marketing Tools” section, simply copy the code from beneath the banner you would like to use and paste it into your code on your website.
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Can I set up Multiple Trackers within my account to track different campaigns or sites?
Yes. Navigate to ‘Profiles. ‘Profiles’ allow you to set up multiple trackers to track your marketing campaigns. You can have one profile set up for site A, and one profile set up for site B. Alternatively, you can set up profiles to track different advertisements on different sections of your site. For example, one profile could represent a tracker for Omni Casino or Fly Casino on the homepage and another profile can be set up to track Omni Casino or Fly Casino on an internal page.
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Other Popular Questions:
How do I retrieve my password if I have forgotten it?
Go to www.focalclick.com and click on ‘Forgot your password?’ link under the affiliate login. Enter your login account number, or login name and email address on the account, and your password will be sent to you.
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How do I update the password in my account?
Click on ‘Account Details”. Click on ‘Change Password.’
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